The Digital Transformation Trap — Compromising Human Experience with Agility and Speed

The early years of computer programming had a singular focus on the underlying data and processes being automated with a naive disregard for the human working with the application. As the audience for the computer applications outgrew the back-office personnel to include everyday users, the discipline of human-centered design has become critical to elevate the… Continue reading The Digital Transformation Trap — Compromising Human Experience with Agility and Speed